Travel plans can change; that's why we introduce you to our new extended cancellation policy.
This option allows you to cancel your ride up to 30 minutes before pickup, giving you more flexibility and peace of mind.
You can add this option during checkout to make managing your reservations easier.
If needed, you can cancel your ride up to 30 minutes before the scheduled pickup time and receive a refund according to our policy.
Please note that cancellations must be made through the self-service portal linked in your booking confirmation email to use this feature.
FRIENDLY RECOMMENDATION: We recommend adding Extended Cancellation — without it, your reservation would follow the standard cancellation policy outlined in your confirmation email and may not be eligible for a refund