You will receive an email 24 hours before your ride that includes your driver’s details. In most cases, the driver will also contact you directly to introduce themselves and confirm your booking information.
🚐 For shared rides:
Make sure to carefully review the pick-up instructions in your confirmation email and follow them closely to ensure a smooth experience.
📩 For all services:
You’ll find your provider’s information in your confirmation email for quick access whenever you need it.
Here’s an example of how the provider details will appear in your email:
This section of your confirmation email includes:
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The provider name
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Their contact number
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Their email address
If you're having trouble locating this information or reaching the provider, you can always contact our 24/7 support team for immediate assistance. We're here to help!