We're sorry you're having trouble logging in!
Follow these steps to resolve the issue:
1️⃣ Double-check your credentials – Ensure you're entering the correct email address and password, and check for any typing errors.
2️⃣ Reset your password – If you've forgotten your password or are unsure, click on "I Forgot My Password" on the sign-in page. You'll receive an email with instructions to reset it. Be sure to check your spam folder if you don’t see the email in your inbox.
You will need to enter your email address, and an email will be automatically sent to your inbox to create a new password.
3️⃣ Clear your browser cache – Sometimes, stored data or cookies can cause login issues. Clear your browser cache and cookies, close the browser, and try logging in again.
If the issue still persists, make sure to contact your account manager or send an email to info@mozio.com, and our agents will assist you as soon as possible. 🚀