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  1. Ground Transportation Help Center
  2. Travel Agents

Travel Agents

❓ Are you a travel agent booking on behalf of a client? Find answers to your questions here.

Getting started with Mozio

  • What is Mozio?
  • Why should travel agents book through this site?
  • How to create a Travel Agent account in Mozio?
  • How to sign in?
  • I can't log in, what should I do?
  • What is a Master Account?

Booking & Managing Reservations

  • How do I cancel my reservation?
  • Can I change my reservation after I’ve confirmed it?
  • How can I book or get a quote?
  • How do I use the Mozio Travel Agent dashboard?
  • How to add child seats?
  • Can I request an extra stop?
See all 7 articles

Pricing & Payment

  • Why are options priced differently?
  • Why was my credit card declined?
  • How can I get an invoice or receipt?

Commissions & Earnings

  • How do commissions work on Mozio?
  • How do I set my commission?
  • How to withdraw my commission?

Handling Issues & Support

  • What should I do if my client cannot find the driver?
  • How to contact customer support?
Ground Transportation Help Center
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