In order to be able to view existing reservations via the App, you must first register an account with us. The email you use to register on our website must match the email provided on the reservation and it must be verified.
Please visit our website and create an account using the same email you used in the reservation(s). Once you register, you will receive an email asking you to verify your email. Simply click on the verification link and you will be able to log into the app and view your reservations.
Articles in this section
- Can you give me information on How to Move Around a Destination?
- How do I cancel my reservation?
- I didn't get a confirmation email, what happened?
- What does the Price Include? Is this Price for Round Trip/per person?
- What is the meaning of the COVID-19 Prepared Label? How are you handling the current health crisis?
- Can I bring my wheelchair? Are your vehicles Wheelchair Accessible?
- Can I make a change to my reservation once I have confirmed it?
- Can I make a stop on the way to the hotel/airport?
- For an airport pickup, how far after I land should I ask to get picked up?
- How can I contact customer support?