Arrival at Airport / Going to a Hotel or Home Address:
To make things easy for you, we provide a recommended pickup time. Typically, we recommend 30-40 minutes if you have luggage, though if you have only a carry-on 20 minutes may be enough. If you're flying internationally, we recommend adding another 30-60 minutes for getting through customs.
We also recommend calling the driver once you land to inform them that you have arrived, so they know to expect you soon.
Airport Departure / Leaving from your Hotel or Home Address:
We recommend you arrive at the airport 2 hours in advance. Bear in mind, different airlines have different requisites for your presence at the airport depending on the time it will take for you to clear security and baggage drop-off.
You may want to take into account traffic conditions during rush hour, special events, severe weather conditions, etc.