Free Waiting Time is the time the driver will wait for you if you're delayed during migrations, baggage claim, or customs. If you experience a delay and require additional waiting time, you may contact the local provider and ask them to wait a little longer until you can meet the driver. Additional charges may apply.
Articles in this section
- Can you give me information on How to Move Around a Destination?
- How do I cancel my reservation?
- I am at the pickup location but cannot find my Driver, what do I do?!
- I didn't get a confirmation email, what happened?
- What does the Price Include? Is this Price for Round Trip/per person?
- What is Mozio's Enhanced Cancellation Policy or Flexible Cancellation Policy?
- What is the meaning of the COVID-19 Prepared Label? How are you handling the current health crisis?
- Can I bring my wheelchair? Are your vehicles Wheelchair Accessible?
- Can I get an Invoice for a past ground transportation reservation?
- Can I make a change to my reservation once I have confirmed it?